Privacy Policy

1. Introduction

Brandtworks-Enterprises LLC ("BWE," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and related platforms.

2. Information We Collect

We collect information in several ways:

2.1 Information You Provide

When you contact us or use our services, you may provide:

• Name, email address, phone number
• Business name, industry, and location
• Website content, copy, images, and other materials you provide for your site
• Payment information (processed securely through third-party payment processors)
• Communications and inquiries submitted through contact forms

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referring website and clickstream data
• General geographic location (city/country level)

2.3 Third-Party Form Data

We use Netlify Forms to handle contact form submissions. Form data is transmitted to and stored by Netlify according to their privacy practices. We recommend reviewing Netlify's privacy policy at netlify.com/privacy.

3. How We Use Your Information

We use collected information for:

• Providing and improving our website services
• Responding to inquiries and customer support requests
• Sending transactional communications (order confirmations, service updates)
• Sending marketing communications (with your consent)
• Analyzing usage patterns to improve site performance
• Preventing fraud and ensuring security
• Complying with legal obligations

4. How We Share Your Information

We do not sell or rent your personal information. We may share information with:

• Service Providers: Domain registrars, hosting providers, payment processors, and form handlers (like Netlify) who process data on our behalf under confidentiality agreements
• Legal Requirements: If required by law or legal process
• Business Transfers: In the event of a merger, acquisition, or sale of assets (you will be notified)

5. Website Hosting and Data Storage

Your websites and associated data are hosted on Netlify, a third-party hosting provider. Your data may be stored on servers located in the United States or other jurisdictions. We recommend reviewing Netlify's data processing terms.

6. Cookies and Tracking

Our site does not currently use cookies or tracking pixels. If in the future we implement analytics, we will update this policy. We may use analytics tools that collect non-identifying usage data.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access personal information we hold about you
• Request corrections or updates to your information
• Request deletion of your information (subject to legal retention requirements)
• Opt-out of marketing communications
• Data portability (receive your information in a portable format)

To exercise any of these rights, please contact us through the contact form on our website.

8. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time, except where we are required to retain it by law (such as tax or accounting records). Website backups may retain data longer than active systems.

9. Data Security

We implement industry-standard security measures to protect your information, including SSL encryption, secure hosting, and limited access controls. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security, and you use our services at your own risk.

10. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of linked sites. We recommend reviewing the privacy policies of any external services you access through our site.

11. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.

12. International Data Transfers

If you are located outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries. By using our Services, you consent to such transfers.

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the "sale" of personal information. Contact us to exercise these rights.

14. European Privacy Rights

If you are located in the European Union, United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR), including the right of access, rectification, erasure, and data portability. You also have the right to lodge a complaint with your local data protection authority.

15. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be effective upon posting to this page. Your continued use of our Services constitutes acceptance of the updated policy. We will notify you of material changes via email or prominent notice on our site.

16. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or have privacy concerns, please contact us using the form on our project inquiry page.

Last updated: April 2026